Last Updated: 9/17/2025
1. Introduction
Clearly Chiropractic (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and share your data—both through our website and through SMS/text messaging services (including those using 10DLC compliance standards).
2. What Information We Collect
When you use our website, services, or sign up for SMS messages, we may collect:
- Your name, email address, phone number
- Message content when communicating via SMS
- Appointment or service information used to send reminders or updates
- Usage data from the website (pages visited, time spent, etc.)
- Any information you choose to provide in contact forms
3. How We Use Your Information
We use your information to:
- Provide requested services (appointments, adjustments, etc.)
- Send SMS messages such as appointment reminders, office notifications, feedback requests, and occasional specials or news
- Improve our services, website, and user experience
- Communicate with you about promotions or offers only if you opted in
4. Consent & Opt-In for SMS/Text Messaging
- You must explicitly opt in to receive text messages from us. This may happen via web forms, checkboxes, or agreeing when providing your phone number.
- You can see sample message types and expected frequency where you opt in.
- Message and data rates may apply according to your mobile carrier.
5. Opt-Out / Unsubscribe Instructions
If you no longer wish to receive text messages from us, you can opt out:
- Text STOP or UNSUBSCRIBE to the number from which you received messages
- After opting out, we will stop sending promotional or informational SMS messages to you unless you opt back in
- For help, you can text HELP to that number or contact us at 513-474-9377 or clearlychiropractic@gmail.com.
6. Sharing of Information / Non-Sharing for Marketing Purposes
- We do not sell or share your consent for receiving text messages or your opt-in data to third parties for their marketing or promotional purposes.
- Your information may be shared with trusted service providers (e.g., SMS platform vendors) only as needed to deliver messages, reminders, or for operation of our services.
- We may be required to share information by law (e.g., court orders).
7. Data Security & Retention
- We implement reasonable security measures (encryption, limited access, secure storage) to protect your personal information.
- We retain your SMS or website data only as long as necessary to fulfill the purposes described (reminders, communications, legal obligations). After that, data is deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted here. We will indicate the “Last Updated” date. Your continued use of our website or SMS services after any such changes means you accept the new policy.
9. Contact Us
If you have questions or concerns about this policy or our practices, contact us:
Clearly Chiropractic
Address: 1228 Nordica Ln, Cincinnati, OH 45255
Phone: 513-474-9377
Email: clearlychiropractic@gmail.com
10. Specific SMS / Text Messaging Privacy Requirements (10DLC)
- Transparency in Messaging Purpose: We clearly state what types of text messages you may receive: appointment reminders, office notices, feedback requests, special offers.
- Privacy Rights: You have the right to access your personal data, correct it, or request deletion (where applicable), especially information related to SMS messaging.
- No Marketing Sharing: Reiterating—your phone number or SMS‐opt-in data will never be sold or shared with third parties or affiliates for marketing/promotional purposes.
- Opt-Out Processing: We will process all STOP/unsubscribe requests promptly.
Acknowledgment:
By using our website, appointment booking, or signing up for SMS/text messages, you acknowledge that you have read and agree to this Privacy Policy.
